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  • Getting Started
  • Introduction
  • Modules
    • Module 1: Reception Centre Services
    • Module 2: Reception Centre Structure
    • Module 3: Working in a Reception Centre
  • Summary
  • Resources

Activity: Referrals Within the Reception Centre

When evacuees arrive at the RC, they should be met at the door by a Meeter and Greeter and be directed to the most appropriate station in the RC. Based on the information given in the scenarios below, use the dropdown menu to select the service the evacuee should be referred to?

When you have answered all of the questions, click on ‘Submit’ to review the suggested responses. When you leave this page, your answers will not be saved.

Module 3 Menu

  • Module 3: Working in a Reception Centre
    • ESS Call Out
    • Reporting to Work
      • First-In
    • Reception Centre Set-Up
      • Reception Centre Kit
      • Function/Service Areas
      • Registration & Referrals Area Set-Up
      • Sample Floor Plan – Minimal Services
      • Sample Floor Plan – Full Services
    • Guidelines for Working in a Reception Centre
    • Directing Arrivals at the Reception Centre
    • Demobilizing
    • Module 3 Summary

About

  • About Us
  • Acknowledgements
  • Contact Us

Partners

  • JIBC Emergency Management Division
  • Emergency Management BC
Creative Commons License

Introduction to Reception Centres by Emergency Management BC (EMBC), in partnership with the Justice Institute of British Columbia (JIBC) is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License. Permissions beyond the scope of this license may be available at https://www.jibc.ca/ess/