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  • Getting Started
  • Introduction
  • Modules
    • Module 1: Reception Centre Services
    • Module 2: Reception Centre Structure
    • Module 3: Working in a Reception Centre
  • Summary
  • Resources

Reception Centre Set-Up

Taking the time to set-up the RC can help to lessen or avoid problems. Furthermore, proper and timely set-up will ensure that the RC is ready to provide services to evacuees when they arrive.

Depending on many variables, including the size of the disaster and response expected, the entire facility may or may not need to be set-up. The RC Manager, along with the management team (could be the first 3-4 people in), will determine clear actions for the first operational period such as the services and set-up required. After the management team has determined the services to be provided, equipment, supplies, and a floor plan that is suitable for this response is identified. Each coordinator or supervisor is responsible for ensuring the set-up of their required workstations. Each area of responsibility will dictate the supplies and equipment needed, but generally, you will need the following items:

  • Signage and communication boards
  • Tables and chairs
  • Cots and blankets – for both Emotional Support and First Aid
  • Stationary items – pens, pencils, stapler, file folders, etc.
  • Forms and paperwork
    Any forms, templates, or function aids and checklists can be found in the RCOG in the 'Tools' section of the Resources page of this website
    • Function checklists – these are checklists used in BC. Each position has a checklist for activation, operations, and deactivation along with a list of function aids required in order to be able to perform those duties
    • Function aids – these are brochures, instruction sheets, forms, and templates used in BC

Module 3 Menu

  • Module 3: Working in a Reception Centre
    • ESS Call Out
    • Reporting to Work
      • First-In
    • Reception Centre Set-Up
      • Reception Centre Kit
      • Function/Service Areas
      • Registration & Referrals Area Set-Up
      • Sample Floor Plan – Minimal Services
      • Sample Floor Plan – Full Services
    • Guidelines for Working in a Reception Centre
    • Directing Arrivals at the Reception Centre
    • Demobilizing
    • Module 3 Summary
    • Activity: Referrals Within the Reception Centre
    • Activity: Addressing Challenges

About

  • About Us
  • Acknowledgements
  • Contact Us
Creative Commons License

Introduction to Reception Centres by Emergency Management BC (EMBC), in partnership with the Justice Institute of British Columbia (JIBC) is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License. Permissions beyond the scope of this license may be available at https://www.jibc.ca/ess/