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1. Question1 points
A reception centre is a:Correct
2. Question1 points
What types of services are provided at a reception centre?Correct
3. Question1 points
What are the five primary management functions?Correct
4. Question1 points
Self-medicating, inappropriate behaviour with survivors, and loss of hope are signs of stress in respondersCorrect
5. Question1 points
Children/youth who arrived with their parents/guardians at the reception centre are to be supervised by them at all timesCorrect
6. Question1 points
Evacuees cannot volunteer in the reception centre because they are not qualifiedCorrect
7. Question1 points
What function develops demobilization plans?Correct
8. Question1 points
What function coordinates media visits with the reception centre?Correct
9. Question1 points
What function acquires equipment for the reception centre?Correct
10. Question1 points
What function provides care for domestic pets while their owners are receiving services in the reception centre?Correct
11. Question1 points
What function documents cost information?Correct
ESS Field Guide – EMBC
- provides information regarding the BC structure for the provision of ESS and clarification on the various procedures and guidelines for use by local authority ESS teams
ESS Quick Reference Guide – JIBC
- provides those on the management team who are learning about and working in the RC and GL, with some basic prompts and reminders of the RC and GL operations, tasks, and activities
- full-colour, UV coated, and customized copies of this quick reference guide are available for purchase from the JIBC
- an electronic version can be freely downloaded from the My EM Resources site (below)
ESS Mobile Guide iOS (iPhone/iPad/iPod) App – JIBC
- designed for RC and GL management team members, this App can be used during an emergency or disaster as a practical tool. Create and store your team contacts, use function checklists, refer to guides/standards, plan with interactive maps, and more!
- available for purchase from the App store in 2013
- developed by the New Westminster ESS Program in partnership with the BC ESS Office and the Emergency Support Services Association, this guide contains several basic questions or statements commonly used in the provision of ESS which have been translated from English into sixteen other languages
- a free-access portal created and maintained by the JIBC Emergency Management Division. Designed to meet the needs of all communities, agencies and private businesses across Canada, My EM Resources is of particular benefit to remote organizations and those with limited access to funding for training or exercising
- view, download, save, and print training videos, virtual interactive training tools, dynamic forms/charts, exercise packages, course materials, documents, posters, and quick reference guides
- a comprehensive manual that provides the BC organizational structure, function checklists, and function aids (e.g., forms, instructions, templates, etc.) to assist ESS responders in the operation of a RC during all levels of response, from a small scale incident to a large complex evacuation
Reception Centre Video – JIBC & EMBC
- a training tool that has been developed to assist ESS teams in the operation of RCs. The 15 minute video, narrated by Marke Driesschen, describes the set up, functions and services of a RC. ESS teams are encouraged to make use of the video for in-house training and review, or as a reference in the set up of a RC
BC Coalition of People with Disabilities. (2012). Accessible Reception Centres. [PowerPoint].
BC Coalition of People with Disabilities. (2008). A Roadmap to Emergency Planning for People with Disabilities. Retrieved January 30, 2013
British Columbia Disaster Worker Care Committee. (n.d.). Self-Assessment: Prior to Disaster Assignment. Retrieved July 27, 2012
British Columbia Disaster Worker Care Committee. (n.d.). Stress Tips. [Brochure]. Retrieved July 27, 2012
British Columbia Disaster Worker Care Committee. (2007). Worker Care Team: Caring for the Psycho-Social Needs of Disaster Volunteers and Staff. Surrey, BC: Ministry of Children and Family Development. Retrieved July 27, 2012
City of Richmond, North Shore Emergency Management Office, City of Vancouver. (2010). ESS Regional Group Lodging Field Guide: The Heart of Disaster Response. Retrieved January 10, 2013
Ministry of Health, Disaster Stress & Trauma Response Services (DSTRS) Committee. (2007). Psychosocial Response Guidebook, 2nd Ed. Retrieved July 27, 2012
Ministry of Justice, Emergency Management BC. (n.d.). Coping with Disaster: Emotional Health Issues – People Affected by Disasters. [Brochure]. Retrieved July 27, 2012
Ministry of Justice, Emergency Management BC. (2009). Reception Centre Operational Guidelines. Retrieved July 20, 2012
North Shore Emergency Management Office. (2009). ESS Group Lodging Plan. Retrieved January 10, 2013
Public Health Agency of Canada. (2008). A Pocket Guide for Disaster Planners Establishing a Family Centre: Meeting the Needs of Families When Disasters Occur. Retrieved July 20, 2012