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  • Getting Started
  • Introduction
  • Modules
    • Module 1: Reception Centre Services
    • Module 2: Reception Centre Structure
    • Module 3: Working in a Reception Centre
  • Summary
  • Resources

First-In

If you are the first ESS responder on-site (or one of the first) and can access the RC area, you are in charge. There are a few things that you can do to get started no matter what your designated role is (your local authority’s ESS plan will have more details specific to your community and RC facilities):

  • Report in to the ESS Director/ESS Branch Coordinator in the EOC, if activated
  • Wear your ESS identification (green vest, name tag, local and/or provincial/territorial ID card)
  • Check for any on-site instructions, e.g., legend, ESS floor plans, locations of ESS kits and equipment, how to make coffee, etc.
  • Display the task/tracking number (if known)
  • Locate RC kit
  • Put out the (EMBC) Task Registration Form & sign in
    Any forms, templates, or function aids and checklists can be found in the RCOG in the 'Tools' section of the Resources page of this website
  • Put up RC organization chart (not in view of the public)
  • Locate chairs and tables and if able, set-up waiting area, functions by section or primary functions workstations based on the RC site plan
  • Once an ESS responder with more knowledge/experience arrives, discuss with them if it would be more appropriate for them to take over until the RC Manager or designate arrives
  • If another ESS responder takes over, then give them a situation update

 

All ESS responders:

  • Sign in on (EMBC) Task Registration Form
  • Confirm work assignment and find out who you report to
  • Introduce yourself to your co-workers
  • Set up workstation
  • Buddy up with a co-worker to watch out for each other’s well-being
  • Listen for the call to the briefing and attend
  • Take the time to sit down and review the checklist for the function and/or functions you have been assigned to

Module 3 Menu

  • Module 3: Working in a Reception Centre
    • ESS Call Out
    • Reporting to Work
      • First-In
    • Reception Centre Set-Up
      • Reception Centre Kit
      • Function/Service Areas
      • Registration & Referrals Area Set-Up
      • Sample Floor Plan – Minimal Services
      • Sample Floor Plan – Full Services
    • Guidelines for Working in a Reception Centre
    • Directing Arrivals at the Reception Centre
    • Demobilizing
    • Module 3 Summary

About

  • About Us
  • Acknowledgements
  • Contact Us

Partners

  • JIBC Emergency Management Division
  • Emergency Management BC
Creative Commons License

Introduction to Reception Centres by Emergency Management BC (EMBC), in partnership with the Justice Institute of British Columbia (JIBC) is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License. Permissions beyond the scope of this license may be available at https://www.jibc.ca/ess/